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Quality and environmental strategies

As a member of the Prestige Hotels collection and the Leading Hotels of the World, the Grand Hotel Vesuvio aims to provide an outstanding service.
We set ourselves demanding standards and we invest significant resources in staff training and quality control procedures.

The environmental as well as the quality management systems adopted by the Grand Hotel Vesuvio testify the company will to:

  • identify and control the environmental impact of its activities, products or services,
  • improve its environmental performance continually,
  • implement a systematic approach to managing the organization’s processes so that they consistently turn out product that satisfies customers’ expectations,
  • audit customers’ satisfaction and feedback constantly,

Grande Albergo Vesuvio SpA is a certified ISO:14001 company.